Wanna contact us for support that doesn’t wear off after one wash then get in touch! Unlike others , we reply. Reach us by one of the following ways:
Email: [email protected]
Phone: +442037003906. You can place orders over the phone too!
Our customer service hours are Monday - Friday: 9.30am - 4pm GMT.
Alternatively please contact us using the pink 'HELP' function at the bottom right of this page.
Lavalia Ltd, Company Registration Number 07769190
4 Brunswick Terrace,
UK. VAT: GB 151 452 338
Orders are dispatched Monday to Friday. We dispatch items within 24 hours of your order. We do not, however, ship on Saturday or Sunday or public holidays. For Express deliveries, your order will only be processed on the same day if we receive it by 3 pm. All orders placed after 3 pm Friday will be processed on Monday. All Economy parcels are sent with Royal Mail Tracked 48. This is not a time guaranteed service. If you require your item urgently, please pick express delivery. For express deliveries, you will receive detailed tracking information. This ensures your order gets to you smoothly with no stress or fuss! Please note that DHL do not delivery parcels on Saturday or Sunday.