Returns

Our bras, knickers and nipple covers sit right against your skin, so for hygiene reasons all sales are final. We can't accept returns or exchanges because an item is the wrong size, colour or style, or because you've changed your mind.

Not sure which size to get?

Check our backless bra size guide before you buy, or message us with your usual bra size and the style you like, and we'll tell you which InvisiBra size to order.

Faulty or damaged items

If anything arrives faulty or damaged, email customerservice@invisibra.co.uk with your order number and clear photos as soon as you spot it. Please don't send anything back until we've replied.

If your claim is successful, you can choose a replacement (the same product in the same size, subject to availability) or a full refund, and we'll cover the cost of sending it back to us. Ordering the wrong size, or normal wear and tear, doesn't count as a fault.

Returns of faulty items go to: Lavalia Limited, 4B Kennedy House, Murray Road, Orpington, BR5 3QY, United Kingdom.

This doesn't affect your statutory rights.